Privacy Policy

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Effective Date: 15/Oct/2024

This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services, including our integration with OpenAI's ChatGPT platform ("The LABO"). By using our website and services, you consent to the data practices described in this policy.

1. Information We Collect

a. Personal Information

We may collect personally identifiable information such as your name, email address, or other contact information when you voluntarily provide it through forms, account registration, or inquiries on our website.

b. Usage Data

We automatically collect data about how you interact with our website, including:

• IP      addresses
• Browser      type and version
• Pages      visited
• Time      and date of your visit
• Time      spent on those pages This information helps us analyze and improve the      functionality and user experience of our website.

c. Data Collected via OpenAI (The LABO)

When you interact with The LABO (our chatbot powered by OpenAI’s ChatGPT), any data shared during the chat, such as health-related data, test results, or general queries, may be processed by OpenAI’s systems. We do not collect or store this data on our own servers; it is processed according to OpenAI's Privacy Policy and is used to provide personalized insights based on your queries.

OpenAI’s Privacy Policy applies to all interactions with The LABO, and we encourage you to review their policy here for more information on how they handle your data.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To      provide and improve our services, including the health insights offered by      The LABO.
• To      respond to your inquiries and provide customer support.
• To      improve the content and functionality of our website.
• To      comply with legal obligations and ensure the security of our services.

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following situations:

• With      OpenAI: As The LABO is powered by OpenAI, any information shared      during your interaction with The LABO is processed by OpenAI. Please      review their privacy practices here.
• With      Service Providers: We may share data with trusted service providers      who assist us in operating our website and delivering our services. These      third parties are bound by confidentiality agreements and will not use      your data for other purposes.
• Legal      Requirements: We may disclose your information if required by law or      to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activity to improve your user experience and track usage patterns on our website. You may adjust your browser settings to refuse cookies, but this may affect the functionality of our website.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access:      You can request a copy of the personal information we hold about you.
• Correction:      You can request to correct inaccurate or incomplete information.
• Deletion:      You can request to delete your personal information, subject to certain      exceptions.
• Objection:      You can object to certain data processing activities.

If you wish to exercise any of these rights, please contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we discover that we have collected personal information from a child, we will delete that information as quickly as possible.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.